Technology Enabled Care Services

Technology Enhanced Care

At Hales Home Care, we utilise industry-leading, state of the art technology to give us an in-depth understanding of each individual, to ensure we can create and deliver a high-quality, personalised, efficient and effective care service. Utilising technology in this way, also means that authorised friends and family members can be kept informed of care requirements and wellbeing every step of the way.

A female care coordinator and an old person looking at a tablet

What is Technology Enabled Care?

Technology Enabled Care (TEC) is an umbrella term for a range of technological developments in health and social care. This can encompass any number of technologies which help to improve the service users day-to-day life and those administering the care services too.

By utilising TEC, we can ensure that each of our service users can benefit from technology that improves their quality of life, without compromising on the in-person and companionship needs of each individual.

We provide care services to those with a range conditions such as dementia, Parkinsons, motor neurone disease, diabetes and those who simply require companionship and reassurance.

What Technology Enabled Care Services Can We Offer?

We use industry leading technology to enable us to offer the highest level of care which enhances the safety of our service users that wish to remain at home retaining a level of independence.

One Touch ECMS 

One Touch provides artificial intelligence with monitoring and predictive analysis to assess and mitigate risks. This helps us assess whether we should increase wellbeing checks, or introduce assistive technology to prevent potential falls and hospitalisation.

It also enables family members and nominated friends to keep abreast of changes to care plans, medication updates and a range of other crucial information which helps to keep loved ones safe, and in their own home environment.

Automated Alerts

Automated alerts enable our carers to respond to changing requirements, such as when movement sensors installed within service users’ homes alert the carer that there has been a deviation from the usual routines.

This can be absolutely crucial in an emergency situation as it allows support workers or family members to visit the service user as quickly as possible. 

Assistive Technology 

Assistive technologies like apps, voice assistants, video, sensors, alarms, wearables for self monitoring, medication dispensers and much more are designed to help increase the service users independence, while improving their safety and giving both carers and family members a good overview of how and when any care plan might need to be changed.

A care worker holding a tablet while looking at their service user

Our Approach to Technology in Care

Our approach to care has always been about providing for the individual, and by offering a range of technology to our service users, their families and our carers, we’re able to ensure that everyone can enjoy the best possible care service.

One of the biggest advantages of utilising a great range of technologies is the increased communication between the care provider, the carer, the service user and their family members. 

We understand the challenges that families face, particularly when they live far away from their loved one, who want to be updated as much as possible about their wellbeing and ongoing care. 

Technology plays an important role in offering peace of mind to a service user’s family with secure access to their care plans, whilst allowing the service users themselves to remain safely at home where help is available when required.

All of our carers are issued with internet-connected company phones and tablets, and the One Touch care management system logs care calls including: start and end times, updates to care plan documentation, record outcomes progress, log observations, risks, and changes in wellbeing. 

It’s also useful to escalate concerns to, and communicate with, senior staff in cases where additional time is needed to support a person so other visits can be rescheduled and reallocated. 


What are the Benefits of Technology Enabled Care?

Technology enabled care offers benefits to both service users and care providers alike. For service users, it can improve their ability to live independently, improve access to healthcare services and offset any anxiety or worries, particularly for those with mobility issues.

For care providers, it can help them to care for service users remotely, helping them facilitate early detection and intervention, which can help to prevent injury, and illness, allowing them to make changes to care plans in real time. 

What Are Some Examples of Technology Enabled Care?

Technology Enabled Care is an umbrella term for a range of different technologies, all of which are designed to facilitate the health and wellbeing of the service user.

These might include, but are not limited to, telemedicine, remote monitoring, medication management, alarms, accident flooring and much, much more. The kinds of TEC options available will largely depend on the assessed care needs of each individual.

Which Technology Enabled Care Solutions Are Best for My Loved One?

Assessing the most useful TEC solutions for your loved one means you need to understand their specific needs, preferences and capabilities.

At Hales Care, we have an in-depth understanding of both current technologies and promising ones which are in development or trials, both making a positive difference to service users.

We work closely with each service user and their family to develop a personalised, tailored solution that can provide benefit in their day to day life.

What Kind of Technology Do You Use?

We utilise a range of technologies that both empower the service user, such as Alexa’s and Google Home’s, and wearables for the service user to monitor heart rate, blood pressure and oxygen saturation.

They are also taught to use tablets to enable them to video call to speak to family, friends and GPs, and to play games and activities to increase stimulation.

Our carers also utilise a wide range of monitoring technology such as GPS trackers and telemonitoring to track movement and to potentially prevent falls and hospital stays.

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