A Career with Hales
Our care workers are reliable, friendly, skilled and above all passionate about delivering quality care and support. As one of our team, you will be able to make a positive difference to people’s lives every day.
We provide our service users with outstanding one-to-one care and will always try to match you with the service user that best suits your own personal interests so that you can make a positive difference in their life.
Hales can offer full-time or part-time employment opportunities that provide guaranteed and flexible hours to accommodate your lifestyle, paid travel time, and highly competitive pay rates. Additionally, we offer regular training to ensure that you maintain your confidence and remain a top-quality care provider.
Why Choose Hales
Each of our Hales Heroes is a valued member of our team, demonstrated by our yearly satisfaction survey scores.
Established over 25 Years
Safe & Secure Place to Work
91% are proud to work for Hales Home Care
90% feel happy at work
89% feel motivated
to go the extra mile
84% would recommend
Hales as a
great place to work
Employee Testimonials
Your Hales Perks
Competitive Rates of Pay
Cyclescheme
FREE Blue Light Card
Mileage Allowance
Access to Care Friends
Training & Development
Early access to earned wage
Paid Travel Time
Career Progression
Car Salary Exchange
Health & Well-being Portal
Benefits Portal
Blue Light Card
Blue Light Card is the UK’s largest discount service for the emergency services, NHS, social care sector and armed forces. As part of your Hales Perks, you can claim your refund through our funded scheme.
Referral Scheme
Our care workers are at the heart of our success, that’s why we make every effort to recruit and retain staff that share our vision and values to provide high quality care to our service users.
As a Hales Care Assistant, you will have the opportunity to earn up to £317* for referring great people to us, to work in Care. *T&C’s apply.
Cyclescheme
A more cost-effective way to commute with our Cyclescheme benefit. Swap the car for cycling and save £££s on fuel costs each month. Plus, pay less for your cycling gear with Cyclescheme:
- Save money on a new bike
- Pay nothing upfront
- Spread the cost interest-free
Make your money go further with our Cyclescheme!
Early Pay Scheme
Hales Group has partnered with Hastee to give you the power to choose when you get paid.
How does it work?
On the Hastee app, you will be able to withdraw up to 50% of your earned basic gross pay after completing your shift. The amount you withdraw is then deducted from your monthly pay.
Hales Heroes
The Hales Heroes scheme is an initiative that recognises and rewards the extraordinary commitment of our care staff – our Hales Heroes. Every month, a carer or staff member from each branch will have the opportunity to win a share of 750 Care Friends points – that’s £750!
In addition, each quarter, all monthly draw winners will be nominated for the Quarterly Awards, with a chance to win 250 Care Friends points – that’s £250 each for four lucky winners!
Training and Development
Hales invests considerable time and resources into the training and development of our staff, so if you were to join our committed team, you would be fully supported throughout your career.
We offer many opportunities to develop your career in care and study for NVQs in Health and Social Care.
With the right training and qualifications you could go on to be a Care Coordinator, Care Manager, Branch Manager, Regional Manager or a Recruiter.
Career Path & Progression
Start your career in care and earn valuable qualifications along the way.
Care Assistant
Quality Assurance Officer
Care Coordinator
Registered Manager
Go further in your career with Hales
Helen’s Career Journey
Helen began her career as a Care Worker. Motivated to further her impact in the sector, Helen joined Hales Home Care as a Quality Assurance Officer and then progressed to the role of Care Coordinator. After gaining further qualifications, Helen was promoted to the position of Registered Manager, a role she has embraced for the past seven years.
FAQs
As a Care Worker, you’ll support individuals with daily tasks to help them live safely, comfortably, and with dignity in their own homes. Your responsibilities may include providing personal care (such as washing, dressing, and toileting), assisting with medication, preparing warm and nutritious meals, supporting with light household duties, and ensuring they have essential groceries. Just as importantly, you’ll offer companionship and emotional support – building trusting relationships that make a real difference every day.
Previous experience in care is a bonus, but it’s not essential. What we value most is your attitude and personal qualities. If you’re compassionate, respectful, reliable and genuinely want to make a positive difference, you already align with our core values. We provide full training and ongoing support, so you’ll be fully equipped to grow into the role.
A driving licence is not essential, but it is ideal, as you will be required to travel between clients’ homes or locations. In some areas, we offer walking rounds or accommodate cyclists, making our care roles accessible to both drivers and non-drivers. If you have access to a car or bike, this can help widen your options and flexibility.
Qualifications can be obtained whilst working and earning, however a good standard of numeracy and literacy is needed to maintain accurate records and deliver medication safely.
To be successful as a Care Worker, you need to demonstrate compassion, reliability, respect, and a genuine desire to help others. Strong communication skills, patience, and empathy are essential when supporting people with their individual needs. You’ll also need to be trustworthy, work well as part of a team, and maintain the dignity and independence of those you care for. A positive attitude and a commitment to making a difference can go a long way in this rewarding role.
Absolutely. A career in care offers real opportunities to grow and develop. Many of our team members start as Care Workers and go on to become Senior Carers, Care Coordinators, or move into supervisory and management roles. We provide ongoing training, recognised qualifications, and support for professional development at every stage. Whether you want to take on leadership responsibilities or explore roles in training, recruitment or compliance, we’ll help you build a fulfilling long-term career in care.