Lowestoft Domiciliary Care
Hales Care Lowestoft/Waveney is a specialist home care provider with over 20 years of experience providing person-centred care to vulnerable individuals in the community.
Our care team work hard to ensure that our service users can continue living in the comfort and security of their own homes, and are able to offer a diverse range of services.
We provide domestic assistance which includes light housework and preparing meals, and offer sensitive personal care to assist with daily tasks such as getting up and going to bed, dressing, washing and eating. We go beyond supporting your medical needs and are happy to accompany you on any outings and to appointments. We also offer a companionship service which is something our service users’ value and benefit from enormously.
We are devoted to our service users and your best interests are at the heart of our care. We will encourage you to pursue new interests and achieve your ambitions. Our commitment to your independence means that we will provide you with as much or as little support as you wish.
We recognise that your needs may change from one day to the next and are flexible to this, we will review your care plan on a regular basis to offer you just the amount of support you need to continue living the lifestyle of your choice.
To find out more about our service, please call us on 01502 530676 or email us at lowestoftcare@halesgroup.co.uk
Alternatively, feel free to come and visit us at:
Jarrold House
Grove Road
Lowestoft
NR32 1EB
Local Contact Details
Name: Chelsea Graham
Job Title: Registered Manager
“With over 10 years of experience in the care sector, I began my career as a care worker at 18 and quickly knew this was my calling. By 19, I had progressed to senior care worker in a 50-bed care home, while earning my Level 2 and Level 3 diplomas in Health and Social Care. At 22, I completed my Level 5 diploma in Leadership and Management and became a deputy manager.
In 2021, I joined Hales as a rapid responder and soon advanced to Care Coordinator. Since August 2022, I’ve been the registered manager of the Waveney/Lowestoft branch, leading a dedicated team of care workers who share my commitment to delivering exceptional care and support.”
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