Work For Us in South Tyneside

Do you have what it takes to Care?

Whether you are looking to begin a brand new career in care, or take that next step on the ladder, we have the opportunity for you. We are always looking out for new carers, so get in touch to find out more.

Here’s a little bit about what you can expect if you become part of the Hales Care Team.

Want to be part of our team?

Working For Hales

Our care workers are reliable, friendly, skilled and above all passionate about delivering quality care and support. As one of our team, you will be able to make a positive difference to people’s lives every day. We provide our service users with outstanding one-to-one care, we will always try to match you with the service user that best suits your own personal interests so that you can make a positive difference in their life.

We are able to offer you full or part time work with fully flexible hours to fit around your lifestyle. We provide regular training so that you remain a confident and top class provider of care. At Hales Care, we really do look after our care workers, with great opportunities for advancement. We offer guaranteed hours, paid travel time and the very best rates of pay.

We have supportive and sensitive management teams, Quality Assurance Managers, Field Care Supervisors, Coordinators and Qualified Trainers, who are available to you 24 hours a day.

a care worker smiling at their service user

Roles & Recruitment

If you think you have what it takes to Care, then we want to hear from you!

We are always on the look out for Care Workers, Co-ordinators, field based and quality & compliance staff, Support Administrators and Branch Managers.

Contact us TODAY…

If you are interested in applying for a role with us, or if you would like to chat about the positions available: 0800 124 4765, email or visit Hales Jobs

Rewards & Benefits

Hales have teamed up with “You At Work” to offer staff a comprehensive employee benefits and discount package.

This includes a Car Lease Scheme*, Childcare Vouchers, Cycle2Work Scheme, over 6,500 Shopping Discount Vouchers for your favourite online, supermarket and high-street retailers, a cash-back scheme, plus much more!

To log-in the Employee Portal to access these benefits, please click here

*Subject to meeting NMW criteria

a woman handing a car key to a man
the care friends app on the screen of two white iPhones

Refer a Friend Scheme – Care Friends

We pride ourselves in looking after our team, with flexible hours, competitive pay, ongoing training, opportunities for advancements and superb employee benefits.

Our Hales Heroes are the heart of our success, that’s why we make every effort to recruit and retain staff that share our vision and values to provide high quality care to our service users.

Hales are giving YOU the opportunity to earn over £300* for referring great people to us, to work in Care. *T&C’s apply.

So get thinking, who do you know that has the skills and qualities to be an excellent care worker?

Download the Care Friends app and turn your friends into colleagues! Available on the App Store and Google Play.

For more information, please contact your branch or click here.

Hales Heroes Monthly Draw

Hales Heroes Monthly Draw is our newest employee incentive giving all Hales Care Workers the chance to win £1,000 each and every month.

Every Care Worker will be entered into the monthly draw subject to meeting the criteria. All Care Workers that meet the criteria will be awarded the Hales Heroes Award of Excellence badge in recognition of your outstanding performance.

For more information, please click here.

mock-up of hales heroes draw badge and cheque
care workers on training

Training & Development

Hales Home Care invests considerable time and resources into the training and development of our staff, so if you were to join our committed team, you would be fully supported throughout your career.

Stage One:
After successfully being offered a position with Hales Care, all new carers attend a free, 5-day classroom-based induction training course, wherein you would receive training on the Hales Care ethos, and all aspects of the job. Whilst on our training programme, which exceeds the Care Quality Commission’s requirements, you would receive your Care Certificate.

Stage Two:
After passing your initial training, you would enter into a 12-week induction period. During this time you would receive regular contact with your line manager and supervision on site to ensure you’re supported and feel confident within your role.

Stage Three:
Throughout your career with us, you will receive ongoing training and development. This includes regular refreshers of all mandatory training and specialist training courses to ensure you understand industry best practice.

You will benefit from one-to-one meetings with your Line Manager giving you the opportunity to raise any issues or concerns, and feel fully supported in your role.

We also implement direct on-the-job observation for our carers. This is to ensure that you are getting the best training and management possible, and are therefore able to perform your job to the best of your ability. If we feel that you require further training, we will help guide and support you with this.

Ongoing Support:
Our team will always be there should you have questions or concerns. We can offer you advanced training to encompass more complex conditions, such as dementia or Parkinson’s disease.

As one of our amazing carers, you also have the opportunity to study for NVQs in Health and Social Care if you were to so choose.

We are committed to our staff, and as one of our team, we want to help you develop, progress and thrive, so you can see how your help truly impacts the lives of our service users.

Would you like to earn £300?
Refer a friend to join Hales and the money is yours!*

*T's & C's Apply

Find out More

Get in Touch

For all enquiries please get in touch on 0800 124 4765 or use the form below