Permanent
Bradford

Hales Home Care is looking for a Quality Care Officer / Care Quality Assurance Officer / Quality Assessment Officer in Bradford.

The Quality Assurance Officer will work within the operational team to ensure that care and support is being delivered to an exceptionally high standard, across the locality that the branch operates in. As our Quality Assurance Officer, you will work closely with the Registered Manager in preparing detailed care assessments and daily routines, auditing the branch against the fundamental standards within the Health & Social Care Act 2014, along with supporting the office and care teams in achieving the requirements within contractual frameworks and that of Hales Homecare's own policies. The ideal candidate will possess previous experience in a care setting, ideally hold Level 2 or 3 in Health and Social Care or similar, a Care Certificate, have good verbal and written communication skills, competent IT use and hold a valid driving licence.

Responsibilities include:

  • Assessing the care and support needs of new service users and creating person centred information to support care delivery
  • Reviewing the care and support needs of existing service users
  • Maintaining detailed and accurate records on our digital care management systems
  • Creating detailed daily routines and risk assessment to support care workers in their duties
  • Supporting the families of service users and acting as a conduit for information and guidance
  • Supporting the investigation of care concerns when necessary and completing reports and notifications as required
  • Ensuring the implementation and delivery of the Quality Assurance framework through an agreed programme of audit activity
  • Undertaking audits as directed by the Registered Manager utilising the approved auditing tools
  • Analysing audit data and prepare written reports on the audit findings when required
  • Identifying hotspots within your locality and carry out planned & responsive spot checks on staff in the community as the business dictates, which may on occasion be outside of normal office 9-5 office hours
  • Working with individual staff members in addressing any development needs in working practices through a supportive and mentoring approach
  • The role of Quality Assurance Officer will also involve delivering care to our service users as well as potentially supporting on-call duties as and when required.

Pay and Benefits

Salary £22,500 per annum, holidays of up to 31 days per year, performance-related bonus, pension & life insurance, access to a whole host of discounts and benefits, FREE Blue Light Card, and a fantastic career development opportunity. If you are looking to progress to the next step in your Care career and a secure place to work, we would love to hear from you! Due to the high level of response we receive, if you have not heard within 7 days please assume your application has not been successful.

Job Features

Job CategoryHome Care
Salary£22,500

Hales Home Care is looking for a Quality Care Officer / Care Quality Assurance Officer / Quality Assessment Officer in Bradford. The Quality Assurance Officer will work within the operational team t...

Full or Part Time
Bradford

New year, new opportunities to make a real difference! Join Hales as a Care Worker / Care Assistant and experience the rewards of helping families in your community.

Benefits include a FREE Blue Light Card and an Early Pay Scheme which gives you real-time access to your earned income anytime! Turn your compassion into a career you’ll love. Apply now! Areas covered:Bradford, Wyke, Oakenshaw, Clayton Heights, Queensbury, Buttershaw, Wike, Lowmoor, Westwood Park, and the surrounding areas We offer a variety of shifts to fit your schedule including full-timepart-timenights only or weekends only. Our shifts are available at various times including early morning and evening. Full UK driving licence and access to your own vehicle is ideal but not always required. Working as part of our local team, you will provide person-centred care to individuals in their own homes, helping them maintain their health, well-being, and independence.

As a Hales Care Assistant in Bradford your role will include:

  • Supporting individuals with their personal care routines (including washing, dressing, and attending to toileting needs)
  • Ensuring adequate grocery supplies
  • Assisting individuals in taking their medication
  • Preparing warm and nourishing meals
  • Helping with light domestic tasks and other care needs
Whether you have previous experience caring for a loved one, maybe worked in retail or hospitality, or are simply looking to start a new career, we can provide you with comprehensive training to further develop your skills and become a confident Care Professional.

Why choose Hales Home Care?

  • Generous mileage allowance – 30p per mile
  • Enhanced bank holiday pay rates
  • FREE Blue Light Card – access to money saving offers & discounts
  • Cycle2Work Scheme, shop discounts and cash back opportunities available through our benefits portal
  • Win £1,000 in the Hales Heroes Monthly Draw
  • Early access to your pay through Hastee – the on-demand pay app
  • Up to £316 bonus for every candidate you refer to us through Care Friends – the Carer referral app
  • Employee Assistance Programme
  • Health and Financial Well-being Support
  • Online Zumba Fitness Programme
  • Career development opportunities
  • Pension, Subsidised Life & Personal Accident Insurance
  • Funded eye tests & discounts for glasses
  • Free uniform and PPE (Personal Protective Equipment)
  • Paid induction and ongoing training (Care Certificate and QCF qualifications)
  • Ongoing support and Coaching
Turn your passion for helping others into a rewarding career! Apply now to join Hales Home Care and become a Care Professional in Bradford. Due to the high volume of applications, if you haven’t heard back from us within 14 days, please consider your application unsuccessful on this occasion.

Job Features

Job CategoryHome Care
Salary£12.00 per hour

New year, new opportunities to make a real difference! Join Hales as a Care Worker / Care Assistant and experience the rewards of helping families in your community. Benefits include a FREE Blue Light...