Permanent
Newcastle

Hales Home Care Newcastle are looking for an experienced Quality Care Officer / Care Quality Assurance Officer / Quality Assessment Officer.

The Quality Assurance Officer will work within the operational team to ensure that care and support is being delivered to an exceptionally high standard, across the locality that the branch operates in.

You will work closely with the Registered Manager in preparing detailed care assessments and daily routines, auditing the branch against the fundamental standards within the Health & Social Care Act 2014, along with supporting the office and care teams in achieving the requirements within contractual frameworks and that of Hales Home Care's own policies.

The ideal candidate will possess previous experience in a care setting, ideally hold Level 2 or 3 in Health and Social care or similar, a Care Certificate, have good verbal and written communication skills, competent IT use and hold a valid driving licence.

Responsibilities include:

  • Assessing the care and support needs of new service users and creating person centred information to support care delivery
  • Reviewing the care and support needs of existing service users
  • Maintaining detailed and accurate records on our digital care management systems
  • Creating detailed daily routines and risk assessment to support care workers in their duties
  • Supporting the families of service users and acting as a conduit for information and guidance
  • Supporting the investigation of care concerns when necessary and completing reports and notifications as required
  • Ensuring the implementation and delivery of the Quality Assurance framework through an agreed programme of audit activity
  • Undertaking audits as directed by the Registered Manager utilising the approved auditing tools
  • Analysing audit data and prepare written reports on the audit findings when required
  • Identifying hotspots within your locality and carry out planned & responsive spot checks on staff in the community as the business dictates, which may on occasion be outside of normal office 9-5 office hours
  • Working with individual staff members in addressing any development needs in working practices through a supportive and mentoring approach
  • The role of Quality Assurance Officer will also involve delivering care to our service users as well as potentially supporting on-call duties as and when required.

Pay and Benefits

Salary £22,000 per annum + on call, holidays of up to 31 days per year, performance-related bonus, pension & life insurance, access to a whole host of discounts and benefits, FREE Blue Light Card, and a fantastic career development opportunity.

If you are looking to progress to the next step in your Care career and a secure place to work, we would love to hear from you!

Due to the high level of response we receive, if you have not heard within 7 days please assume your application has not been successful.

Job Features

Job CategoryHome Care
Salary£22,000

Hales Home Care Newcastle are looking for an experienced Quality Care Officer / Care Quality Assurance Officer / Quality Assessment Officer. The Quality Assurance Officer will work within the operat...

Full or Part Time, Permanent
Gateshead
A WELCOME BONUS OF £500 IS ON OFFER TO ALL STAFF JOINING THE TEAM (£250 on completion of training and onboarding, with £250 after 12 weeks work completed) Hales Home Care is looking for experienced Care Workers to join an exciting new service across Gateshead as Discharge Support Workers. Discharge Support Workers will be required to work on a rota basis between 7am to 11pm, 7 days per week.
  • 7am to 2:30pm
  • 2.30pm to 11pm
  • 4 on 3 off shift pattern
To be successful in this role, you will need a full driving licence and access to your own vehicle, as well as previous experience in providing person-centred care. This involves dynamically assessing the needs of individuals and supporting their transition from a hospital stay to living as independently as possible in their own homes. You will be required to liaise with other health professionals, and signpost service users and family members to the appropriate additional support, equipment and services to aid their ongoing recovery and long term care needs. Don't miss out on this fantastic opportunity. Apply now! Why choose Hales?
  • Shift pay
  • Generous mileage allowance
  • Enhanced bank holiday pay rates
  • FREE Blue Light Card – access to money saving offers & discounts
  • Cyclescheme, shop discounts and cash back opportunities available through our benefits portal
  • Win £1,000 in the Hales Heroes Monthly Draw
  • Early access to your pay through our Early Pay Scheme
  • Up to £316 bonus for every candidate you refer to us through our referral app
  • Employee Assistance Programme
  • Health and Financial Well-being Support
  • Online Zumba Fitness Programme
  • Career development opportunities
  • Pension, Subsidised Life & Personal Accident Insurance
  • Funded Eye tests & discounts for glasses
  • Free uniform and PPE (Personal Protective Equipment)
  • Paid induction and ongoing training (Care Certificate and NVQ qualifications)
Want to work with a team of people who care for you whilst you care for others? Apply now to become a Hales Discharge Support Worker in Gateshead.

Job Features

Job CategoryHome Care
Salary£12.30 per hour

A WELCOME BONUS OF £500 IS ON OFFER TO ALL STAFF JOINING THE TEAM (£250 on completion of training and onboarding, with £250 after 12 weeks work completed) Hales Home Care is looking for experienced...

Permanent
Gateshead

Are you looking for a new career opportunity that offers job satisfaction, superb benefits, guaranteed hours, job security, and career advancement?

Look no further! Join Hales Home Care as a Community Care Assistant / Care Worker / Home Care Worker in Gateshead.

Shifts available

We offer guaranteed hours and a variety of shifts to fit your schedule including full-timepart-timenights only or weekends only. Our shifts are available at different times including early morning and evening. We also have winter pressure shifts available to provide extra support during the colder months.

Is care work for you?

No previous experience in care is necessary! You will need a passion for helping others and a talent for making people smile. With our comprehensive training programme, ongoing support, and coaching, you can become a confident and successful Care Assistant in a matter of weeks. While having a full UK driving licence and access to your own vehicle is desirable, we also have work accessible via bicycle or E-bikes. Candidates must be eligible to work in the UK (including eligibility for our sponsorship). Don't miss out on this fantastic opportunity to make caring your CAREer! Apply now!

Why choose Hales?

  • Paid travel time & generous mileage allowance
  • Enhanced bank holiday pay rates
  • Funded Blue Light Card – gives you access to money saving offers & discounts
  • Win £1,000 in the Hales Heroes Monthly Draw
  • Early access to your pay through our Early Pay Scheme
  • Up to £316 bonus for every candidate you refer to us through our referral app
  • Employee Assistance Programme
  • Health and Financial Well-being Support
  • Online Zumba Fitness Programme
  • Career development opportunities
  • Pension, Subsidised Life & Personal Accident Insurance
  • Funded Eye tests & discounts for glasses
  • Free uniform and PPE (Personal Protective Equipment)
  • Paid induction and ongoing training (Care Certificate and NVQ qualifications)

Duties of a Hales Care Assistant

You will support and provide person-centred care to a range of individuals with different needs, allowing them to live independently in their homes.
  • Provide companionship
  • Assist with personal care tasks, e.g. toileting, dressing, showering and bathing
  • Help with getting out of bed in the morning
  • Support with light domestic tasks
  • Meal preparation and cooking
  • Support with medication, mobility, and other care needs
Want to work with people who care? Apply now to become a Hales Care Assistant in Gateshead and the surrounding areas.

About Hales Home Care

Hales Home Care, a division of the Hales Group, provides person-centred care to a diverse range of customers ensuring they can remain within the comfort of their own home while continuing to live safely and independently.

The position is subject to an enhanced DBS check and suitable references.

Job Features

Job CategoryHome Care
Salary£11.60 per hour

Are you looking for a new career opportunity that offers job satisfaction, superb benefits, guaranteed hours, job security, and career advancement? Look no further! Join Hales Home Care as a Community...

Permanent
Newcastle

Cared for a friend or a family member?

Looking for experience in the care industry?

Switching careers or coming out of retirement?

Struggling to make ends meet?

Make caring your career!

Adult social care is a rapidly growing sector with excellent job security, benefits, guaranteed hours, and opportunities for career progression. Work with Hales as a Community Care Assistant / Care Worker in Newcastle. Areas covered: Newcastle, Byker and Jesmond. Due to the nature of the role, it is desirable to have a full UK driving licence and access to your own vehicle. Candidates must be eligible to work in the UK without sponsorship.

Why choose Hales?

  • Generous mileage allowance and paid travel time
  • Guaranteed hours, full or part time, evening, and weekend shifts
  • Guaranteed hours, full or part time, morning, evening, and weekend shifts
  • Enhanced bank holiday pay rates
  • Fully Funded Blue Light Card – access to over 15,000 discounts online and on the high-street
  • Win £1,000 in the Hales Heroes Monthly Draw
  • Early access to the pay you have already earned through our ‘Early Pay’ app
  • Up to £300 bonus for every candidate you refer to us through our referral app
  • Employee Assistance Programme
  • Health and Financial Wellbeing Support
  • Career development opportunities
  • Group Pension
  • Personal Accident Insurance
  • Eye test policy
  • Free uniform and PPE (Personal Protective Equipment)
  • Paid induction and ongoing training (Care Certificate and NVQ qualifications)

Is care work for you?

You do not need previous experience to work in care. You can be a successful Care Assistant if you have a passion for helping other people. As a Hales Care Assistant, you will undertake full and ongoing training, making you a confident care provider from day one.

Role of a Hales Care Assistant

You will support and provide person-centred care to a range of individuals with different needs and allow them to live independently in their homes, surrounded by the things that they love.
  • Provide companionship
  • Assist with personal care routines, e.g. dressing and bathing
  • Help with getting out of bed in the morning
  • Support with light domestic tasks
  • Meal preparation and cooking
  • Support with medication, mobility, and other care needs
Ready to make caring your career? Apply now to find out more, and to become a Hales Care Assistant in Newcastle.

About Hales Homecare

Hales Homecare, a division of the Hales Group, provide person-centred care to a diverse range of customers ensuring they can remain within the comfort of their own home while continuing to live safely and independently. The nature of this role means that you must have the right to work in the UK. The position is subject to an enhanced DBS check and suitable references.

Job Features

Job CategoryHome Care

Cared for a friend or a family member? Looking for experience in the care industry? Switching careers or coming out of retirement? Struggling to make ends meet? Make caring your career! Adult social c...