- Taking new Service Users referrals from social workers and private Service Users.
- Planning and allocating Care Workers to Service Users, managing their workload, adhering to Hales Group policies and principles and legislation relating to Working Time Regulations.
- Answering and monitoring incoming telephone calls.
- Liaising with and providing support to Senior Care Workers or Care Assistants and Supervisors working within allocated area.
- Responsible for all data input relating to specified area as changes occur.
- Ensuring that holiday/sickness and emergency calls are assigned.
- Ensuring all holiday requests are available and entered into the computer system.
- Updating records of Service Users and Care Workers on an on-going basis.
- Monitoring Service Users that are in hospital/respite.
- Preparing reports as required.
- Processing amendments on timesheets/payroll report on a weekly basis
- Referencing potential Care Workers prior to employment in line with company policy to ensure they are of a satisfactory standard.
- Applying for and ensuring all criminal records checks and protection of vulnerable adults’ checks are carried out prior to employment.
- Maintaining all office policies, procedures, and in-house systems.
- Working with the Branch Recruiter and Trainer to ensure enough care staff are recruited and trained for areas when vacancies exist.
- Care delivery and on-call duties as and when required.
- Rostering experience in domiciliary care preferred.
- Able to work as part of a team as well as under own initiative.
- Skilled in logistics.
- Highly organised and able to prioritise.
- Good oral and written communication skills.
- Knowledge of domiciliary care provision.
- Have or be willing to work towards a QCF (NVQ) level 3 in Care/ Management or equivalent.
- Domiciliary care experience.
Job Features
Job Category | Home Care |
Salary | £23,000 per annum |
Are you an experienced Care Worker / Care Assistant looking to progress in your career and become a Care Coordinator in Scunthorpe? Hales Home Care are looking for an organised and outgoing Care Coord...
Cared for a friend or a family member?
Looking for experience in the care industry?
Switching careers or coming out of retirement?
Make caring your career!
Adult social care is a rapidly growing sector with excellent job security, benefits, guaranteed hours, and opportunities for career progression. Work with Hales as a Community Care Assistant / Care Worker in Scunthorpe and the surrounding areas. Due to the nature of the role, it is desirable to have a full UK driving licence and access to your own vehicle. Candidates must be eligible to work in the UK without sponsorship. Areas covered and current vacancies:- Westcliffe - x1 Walker
- Brumby - x2 Full Time or x4 Part Time
- Bottesford - x2 Full Time or x4 Part Time Drivers
- Scunthorpe - x2 AM Drivers
- Full-time, part-time, night, and weekend shifts to suit your lifestyle
- Other shift patterns/non regular bank work may be available – contact us to discuss
Rewards & Perks
From the FREE Blue Light Card, Early Pay access with Hastee, up to £317 Refer a Friend bonus through Care Friends, Hales Heroes Monthly Draw and Quarterly Awards, to the annual Hales Care Awards, we ensure our teams feel valued and proud to be part of the Hales family. Additional Benefits- Paid travel time at £NLW per hour
- Generous mileage allowance
- Enhanced bank holiday rates
- Car salary exchange
- Cycle scheme including E-bikes
- External Well-being Programme including up to 10 therapy sessions with qualified counsellors, 24/7 telephone support from health and legal professionals, and access to our health and well-being app
- Health and Financial Well-being Support
- Online Zumba Fitness Programme
- Pension scheme
- Subsidised Life & Personal Accident Insurance
- Funded eye tests & discounts for glasses
- Free uniform and PPE (Personal Protective Equipment)
- Access to a host of high street discounts and cashback opportunities
Is care work for you?
You do not need previous experience to work in care. You can be a successful Care Assistant if you have a passion for helping other people. As a Hales Care Assistant, you will undertake full and ongoing training, making you a confident care provider from day one.Role of a Hales Care Assistant
You will support and provide person-centred care to a range of individuals with different needs and allow them to live independently in their homes, surrounded by the things that they love.- Provide companionship
- Assist with personal care routines, e.g. dressing and bathing
- Help with getting out of bed in the morning
- Support with light domestic tasks
- Meal preparation and cooking
- Support with medication, mobility, and other care needs
Job Features
Job Category | Home Care |
Salary | 11.66 per hour |
Cared for a friend or a family member? Looking for experience in the care industry? Switching careers or coming out of retirement? Make caring your career! Adult social care is a rapidly growing secto...