Hales Home Care in Grimsby has been awarded a ‘Good’ rating by the Care Quality Commission following a recent inspection

03 September

CQC’s inspectors found that Hales Home Care Grimsby provides high quality, safe, caring and well-led care to its service users.

Nicola Mewse, Hales Managing Director, said: “We are delighted that the CQC have recognised all of the hard work the Grimsby team have done to raise standards in home care.”

The CQC report highlights how service users felt safe with the service they receive and the quality of care workers. One service user said, “I find the service very good, I feel safe with the carers.” A relative added, “My relative is very safe with the carers. I have absolutely no worries at all about their safety.”
Inspectors also found that service users were respected and supported to have choice over their care and are encouraged to remain independent.

The full CQC report for Hales Home Care Grimsby is available via the CQC website www.cqc.org.uk and highlights the Good rating achieved by the care provider.

Hales care workers were also praised by the inspectors for having the required skills and knowledge to meet the service users’ needs.

When asked about their job, one care worker said, “I enjoy my job, and the registered manager and office staff are always there for support when needed.” The care workers were also positive about Hales Home Care’s induction and the ongoing training they completed for their role.

Nicola Coleman, Hales Home Care Grimsby Branch Manager, said: “Many of our team have worked with us for a long time and are a credit to the profession. Hales Home Care have introduced lots of market leading benefits and awards to make sure we retain and attract the best people to deliver the best service.”

For more information about Hales Home Care’s services and job opportunities, please contact 0800 124 4765 or email work@halesgroup.co.uk


Latest News

Five Ways to Care for Relatives with Alzheimer’s at Home

Caring for an ageing relative is never easy, but when Alzheimer’s care is needed, things can become much more complex. For example, cognitive and behavioural changes can be very erratic,…
21 September
Hales care

SPOTLIGHT ON: Sarah, Hales Care Hero in Scunthorpe

Sarah works as a Care Worker for Hales Homecare in Scunthorpe. On how she began her career in care work, Sarah explains that she’s always wanted to help other people…
15 September
Hales care

Refer a Friend to Hales using the Care Friends app

At Hales Home Care, it’s all about caring. We pride ourselves in looking after our team, with flexible hours, competitive pay, ongoing training, opportunities for advancements and superb employee benefits.…
07 August
Hales care