Hales Heroes December Shout Outs

14 December | By


“A huge THANK YOU to Tia-Leone from both Hales and the family of a client, who you showed great care and compassion towards. You have been recognised as a very kind and thoughtful person, who has always given your time and put your all into caring for your service users.” – Jayne P., Quality Officer


“I would like today’s recognition to go to Claire who, week after week, steps up to cover any last minute shifts to ensure a safe service at all times. Claire goes above and beyond and most definitely deserves a big shout out.” – Claire H., Branch Manager

Wickford Care Team

“I would like to thank everyone who looked after my mum. Marilyn, Lacey, Billie, Charlotte Jo and Vicky. You were all so kind to mum. You worked really hard. Mum loved Lacey and always had a smile and a queen wave for you all. Definitely made a difference to her end of life time on earth. Plus you helped me just by being there. I would fully recommend you to anyone.” – Margaret (relative of client)

Alexandra Parnham and Sasha Robbins

“We received a phone call from PC Green from Humberside Police wishing to pass on his thanks to Alex and Sasha for stopping to help and support him while he was dealing with an elderly gentleman who had fallen in the street and sustained injuries to his head and face. PC Green commended the carers for their compassion and professionalism and wished to pass on his thanks to them.

To receive such positive feedback about Alex and Sasha was truly amazing, and a true testament to their characters and caring nature. We are incredibly proud to have such kind and helpful staff members be part of our team.” – Nicky C., Registered Manager

Nicola Fearon

“I would like to thank Nicola Fearon for all of the work put into making our chrismas hampers. It has not gone not noticed.” – Claire H., Registered Manager

Campbell and Blenkinsopp Staff

“I would like to to give a special shout out to all staff between both schemes for their dedication, commitment and hard work during 2022. I would like to wish you all a very Merry Chrismas and a Happy new year.” – Claire H., Registered Manager

Lewis Edwards

“Lewis is new to Hales, he has never done care before. Lewis works on a settled round and al his service users have complimented on how lovely and caring Lewis is. He goes above and beyond for his service users and also asks for help if he is struggling with any aspects of care.” – Helen T., Branch Manager

A simple gesture can brighten up someone’s day. At Hales, we believe in recognising hard work and excellence within our teams, contributing to a culture of appreciation, community, and kindness.

Submit your shoutouts and get your team, or a colleague, featured on our website, Facebook and Instagram. Email marketing@halesgroup.co.uk


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