Meet Carol

Case Study

This is my story, how I decided I want to work in the home care setting.

I have been working in home care for 16 years now. My mum passed away 16 years ago – she had Parkinson’s disease. As I live in Lincolnshire and my mum lived in Newcastle, I felt guilty all the time when I couldn’t get up to see her as often as I would have liked as I don’t drive. At the time, I had another job but I got made redundant. Just after that, my mum passed away.

I decided there and then that I wanted to work in care. I felt that caring for others in their own homes, that I was giving something back for not being there for my mum. I treat all of them with the respect that I would have shown to my mum if I could have been there.

I love my job. It’s so rewarding and the satisfaction I get from making someone’s day is fantastic.

If you were thinking about caring and have a good heart, this is the job for you. Hales Group is a lovely company to work for. The Manager and all the office staff are brilliant, especially with this COVID-19 situation. We get regular emails about the situation and if support is needed, you just have to ring up. Hales Group is a lovely company to work for. So, if you’re thinking about starting a career in care, I would say go for it you won’t regret it. I didn’t

Carol – Care Worker
Hales Hero

Whether you are looking to begin a brand new career in care, or take that next step on the ladder, we have the opportunity for you. We are always looking out for new care workers, so get in touch to find out more – call 0800 124 4765 or send an email to