Newcastle Domiciliary Care

Hales Homecare Newcastle, a newly opened branch, offers a wide range of personalised care at home to vulnerable individuals living in Newcastle and the surrounding areas.

Hales Homecare’s extensive experience in the care sector ensures that you or your loved one will receive exceptional support from our professionally trained carers, no matter your age or requirement.

We are sensitive to your needs and one of our dedicated advisors will take the time to talk through your concerns and help create a care plan tailored to suit your specific needs. We appreciate that no two people are the same which is why we are completely flexible and the amount of care we can provide varies from a few hours a week right through to providing fully comprehensive live-in care.

Our range of services is extensive, we are happy to help you with domestic tasks such as tidying and preparing meals, as well as provide professional and sensitive personal care to assist with things like getting up, washing and dressing.

Our team is passionately committed to enhancing your life and when we build your care plan will take the time to match you with the carer most suitable to meet both your care requirement, as well as your personal interests. We appreciate the importance of consistency and will work to provide you with the same care worker, which is why many of our service users develop long-lasting friendships.

To find out more about our service, please call us on 0191 737 1112

Alternatively, feel free to come and visit us at:

Maling Exchange, Hoults Yard, Walker Rd, Byker, Newcastle Upon Tyne NE6 2HL

Local Contact Details

Name: Molly Johnson

Job Title: Registered Manager

Molly began her career in the healthcare sector in 2015, starting as a Health Care Assistant at a mental health hospital while pursuing a degree in Health and Social Care.

After qualifying in 2018, she quickly advanced to a line manager position with a care company in Northumberland. Her dedication and strong work ethic did not go unnoticed, and in 2021, she was offered the opportunity to become a Registered Branch Manager for a new branch in Catterick.

In 2023, Molly joined Hales as the Registered Branch Manager for the North East and Newcastle branches. In this role, she oversees the day-to-day operations, ensuring that all legal and regulatory requirements are met. Molly is committed to maintaining a safe environment and delivering high-quality care to all service users.

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