Care you can trust at a fixed price

For a limited time, new clients can secure one simple hourly rate for quality care. Fixed until 2027, with no uplift for weekends or bank holidays.

Looking for quality homecare for a loved one?

Homecare at a fixed price until 2027

At Hales, we understand that when arranging care for a loved one, uncertainty around costs can add to an already difficult situation. To help ease that pressure, we’re fixing the cost of home care at £28 per hour until 2027.

  • One simple hourly rate.
  • No uplift for weekends or bank holidays.
  • Clear pricing from the start.

The same quality care.The same rate. Every day of the week.

Terms and Conditions
  • This offer applies only to new, privately funded service users and is quoted per carer per hour.
  • All support is subject to a care assessment and the availability of the required care.
  • This offer cannot be used in conjunction with any other offer.
  • The offer must be mentioned at the time of booking.
  • It is available at selected locations only.
  • We reserve the right to withdraw the offer at any time without notice.
  • If your care needs change, we may need to review your care fees in consultation with you and your family, which may result in an increase in fees.
  • Fees are fixed until 28 February 2027.
Eligibility Criteria
You are eligible for this offer if:
  • We can safely and appropriately meet your care needs, and you would benefit from our services.
  • Our homecare team has discussed your support requirements with you and your family, and confirmed that we can provide the care you need.
  • You are a privately funded customer.
  • You are joining us on a permanent basis.
  • You are an existing council‑funded client who wishes to increase your care hours through self funding.

Quality Homecare & Support

Flexible home visits starting from 30 minutes to help with daily tasks and care needs

Companionship

Friendly visits to reduce loneliness and provide company

Domestic Support

Help with household tasks such as cleaning, gardening, shopping and laundry

Personal Care

Support with daily personal tasks like bathing, dressing and grooming

Client Testimonials

All the carers have been supportive and friendly and have made a really positive difference in their approach to care for my mother.

Julie M

(Daughter of Client)

I am always treated with dignity and respect. The carers are always very caring and help when I need extra help.

I E

(Client)

Excellent service all-round. Care workers are very professional, very patient and very caring.

Richard W

(Son of Client)

Very pleased and happy with the service I receive. All staff are very good and nice and caring.

G B

(Client)

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