Private Care

Hales Home Care’s private care service provides a personalised, compassionate, discreet and professional approach to ensure that the users of our services can remain within the comfort of their own home while continuing to live independently, safely and fulfilled.

We strive to ensure that our private care service provides all the comfort and support necessary, no matter how complex the needs of your loved one might be.

Hales only provide carers trained to the highest possible standard, with access to the very best, up-to-date resources to ensure they are able to provide the best possible care & attention whilst signposting you to any additional support that you may be able to access.

If you would like a quote for our private care services, please fill in your details in the quote form.

Quick Quote Form


    Or download Our brochure to get more information.

    Private Care Explained

    Having a Hales private carer visiting your loved one can make a considerable difference to their quality of life. For example, if they are finding it increasingly difficult to get up and move around, having a carer come and visit means they can continue to live in their own home independently without the upheaval of a potential move to a residential setting.

    Our home care solutions are incredibly flexible and are designed to be tailored to each individual need.

    Our private care professionals can help with many different tasks, such as:

    • Helping with the morning routine, i.e. getting out of bed, washing and getting dressed.
    • Using the toilet.
    • Preparing meals and drinks.
    • Helping to support medication needs.
    • Helping with shopping and getting out and about.
    • Getting settled and into bed in the evening.

    Benefits of Private Care

    • One-to-one care
    • Remain in your own home in a well-known comfortable environment
    • Maintain and improve your independence
    • The care package is tailored to your lifestyle
    • Family and friends can also participate in your care and well-being

    Why is Private Care So Important?

    Each and every one of our care workers are reliable, friendly, skilled and passionate about delivering only the highest quality care and support.

    All of our service users will experience outstanding one-to-one care, and we will always try to match each service user with the right care worker to suit their personal interests and care requirements.

    We have highly-qualified and sensitive management professionals, from Quality Assurance Managers and Field Care Supervisions to Coordinators and Qualified Trainers, available to our service users around the clock.


    Paying for your care

    No matter whether your loved one is using our services independently using individual budgets or direct payments or you’ve found us through your local authority, we can support and guide you to ensure the process remains simple, straightforward and completely stress-free.


    Hales Care Team

    At Hales, we pride ourselves in looking after our team of Hales Heroes with flexible hours, competitive pay, regular training, opportunities for advancements and superb employee benefits which includes a car lease scheme, over 6,500 shopping discount vouchers, a cycle to work scheme, plus more!

    In 2017, we launched the Hales Heroes Monthly Draw in order to incentivise existing staff to continue their hard work, encourage improvements and reward those who go above and beyond their call of duty.

    To make referring a friend to Hales simpler and more fun, we have recently partnered with Care Friends to allow our Hales Heroes to share our jobs easily with their contacts and gain points in the process that they can turn into cash.

    Hales Homecare also invests time and resources into the training and development of our staff. Our care workers are fully supported through their career and given the opportunity to study for NVQs in Health and Social Care. We are committed to our staff and want to help them progress so they can see how their help truly impacts the lives of our service users.

    Our Hales Heroes are the heart of our success, that’s why we make every effort to recruit and retain staff that share our vision and values to provide high quality care to our service users.


    Get in touch

    If you require more information about our Private Care Services and for other enquiries, please get in touch now!


      Or download Our brochure to get more information.