Hales Homecare Expands into Manchester to Support More Families at Home

Finding the right care for a loved one isn’t always something you plan for. 

It often starts with a small change: A missed meal, a fall, or the realisation that “they’re managing” might actually mean they’re struggling. 

That’s why we’re proud to share that Hales Homecare is now providing home care services across Manchester, supporting more people to stay safe, independent, and comfortable in their own homes. 

Bringing personalised home care to Manchester 

Manchester’s population continues to age, with the number of people aged 65 and over increasing by 9.6% in the last decade, placing growing pressure on health and social care services across the region.

As demand for home care in Manchester continues to grow, more families are looking for support that fits around everyday life.  At Hales, we believe care should feel personalised, familiar and built around the individual. Whether it’s a short visit to help with medication or more regular support throughout the day, our care is tailored to each individual’s needs, routines and preferences. 

Nicola Mewse, Group Managing Director, commented:

As communities across Manchester continue to grow and change, it’s more important than ever that care feels personal and rooted in everyday life. By combining compassionate, skilled carers with technology‑enabled care, we’re able to support people to live independently at home, while giving families reassurance that care is tailored, responsive and reliable.

What support can look like with Hales 

Every family’s situation is different, but our domiciliary care in Manchester can include: 

  • Help with morning and bedtime routines 
  • Medication reminders and wellbeing checks 
  • Preparing meals and light household support 
  • Companionship, whether it’s a chat over a cuppa or a short walk 
  • Support after a hospital stay 
  • Specialist care, including dementia support 

For more information about our homecare services in Manchester >> 

Supporting safe discharge and reducing pressure on the NHS 

We know how important it is for people to return home safely after a hospital stay. Our teams work closely with families and healthcare professionals to provide reliable home care in Manchester, helping people recover in familiar surroundings and reducing unnecessary hospital readmissions. 

This kind of support not only improves outcomes for individuals, but it also plays an important role in easing pressure on the wider health and care system. 

Technology-enabled care that keeps families reassured 

Alongside compassionate, face-to-face care, we use technology-enabled care to help us respond quickly and effectively. 

This means we can: 

  • Spot small changes early 
  • Share updates where appropriate 
  • Ensure visits are consistent and responsive 

But technology never replaces the human side of care. It simply supports our carers to do what they do best.  

Learn more about our approach to technology enabled care >> 

Ryan Bradley, Head of Mobilisation, added:

“From day one in Manchester, our focus has been on building a strong local team and delivering care that families can rely on — safely, consistently and to a high standard.”

Local carers, trusted support 

Our Manchester team is made up of dedicated, local care professionals who understand their community and genuinely care about the people they support. 

They are trained and supported to deliver care that meets the standards set by the Care Quality Commission (CQC), giving families confidence in the quality and safety of the service. 

And beyond that, they bring something just as important: kindness, patience and the ability to build real relationships. 

Looking for home care in Manchester? 

If you’re starting to explore care at home in Manchester for yourself or a loved one, you don’t have to have everything figured out. 

We’re here to listen, talk things through, and help you understand your options. 

Get in touch with our Manchester team for a friendly chat >> 

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