The transition involving Hales bespoke person-centred care, HCHA support and housing management has been highly successful and is providing a seamless service to our tenants.
Other notable areas of success our operations this year have been:
- Accessibility improvement through the installation of new wider automatic front doors in all of our sheltered schemes.
- Investment in out buildings refurbishment ion lounge and communal areas through Gillian House. New double glazed windows at Paxfold & St Barnabas schemes.
- Supporting a continued demand for housing in our homeless project for the over 25s and our young persons’ service.
- Strong performance in our rent collect